Demystifying Hoshizaki’s Warranty: What You Need to Know for Regional Cairns Customers

hoshizaki warranty

Navigating Warranty Coverage with Best Price Ice Machines

When investing in an ice machine, understanding the warranty is a crucial factor. A clear comprehension of your machine’s warranty ensures you’re protected against any unexpected hiccups along the way. One of the industry leaders, Hoshizaki, offers a comprehensive warranty for its products. But what does this mean for our regional Cairns customers? Best Price Ice Machines is here to demystify the Hoshizaki warranty for you.

  1. Understanding the Hoshizaki Warranty

Hoshizaki is renowned for providing reliable and high-quality ice machines. As a testament to their quality and durability, Hoshizaki offers between 1 & 3-year warranty on parts and labour for their machines. This generous warranty provides peace of mind, ensuring that you’re covered in the unlikely event of a defect or issue.

  1. Applying the Warranty in Regional Cairns

A common question among our regional Cairns customers is whether the Hoshizaki warranty applies to them. The good news is that Hoshizaki’s warranty extends to all of Australia, including regional areas like Cairns. This means you’ll receive the same level of coverage and support, regardless of your location.

  1. Warranty Coverage and Limitations

While the Hoshizaki warranty is comprehensive, it’s important to understand what it covers and its limitations. Generally, the warranty covers any defects in material or workmanship under normal use and service. However, it doesn’t cover damages caused by improper installation, misuse, or neglect. Understanding these terms will help you ensure that your machine remains within warranty conditions.

  1. Servicing Your Machine Under Warranty in Cairns

Best Price Ice Machines collaborates with a network of qualified service providers across the country, ensuring our Cairns customers have access to timely and expert service when needed. In the unlikely event that your Hoshizaki machine encounters an issue, simply reach out to us, and we’ll arrange for an authorised service agent to attend to your machine.

  1. Maximising Your Hoshizaki Ice Machine Lifespan

Beyond the warranty period, there are steps you can take to prolong the lifespan of your Hoshizaki ice machine. Regular maintenance, including cleaning and descaling, can help to keep your machine running optimally. Best Price Ice Machines provides guidance on maintaining your machine, ensuring it serves you well beyond the warranty period.


Hoshizaki’s 1 to 3-year parts and labour warranty is a testament to the brand’s trust in the quality and durability of its ice machines. For our regional Cairns customers, this warranty provides peace of mind and assurance of continued support from Best Price Ice Machines. Understanding your warranty ensures you maximise the benefits of your investment in a Hoshizaki ice machine.