Terms and Conditions of Catering Equipment Trade Centre and Best Price Ice Machine: Macharlin PTY LTD
Return Policy and Warranties
Terms of Delivery: I, the customer, am to pay for my own electrical and plumbing connections and the cost of any necessary alterations to my premises.Macharlin PTY LTD trading as Catering Equipment Trade Centre is to complete the delivery on or about the date agreed upon in the contract, but this obligation is subject to my premises being ready to receive the installation and to all delays directly arising from shipping, non-availability of ordered equipment, strikes, lockouts, accidents, fires, wars, acts of God, non-delivery of material or parts by suppliers or any other cause or reason whatsoever beyond our control. No such delay shall excuse or justify my refusal to accept delivery of the equipment.
PAYPAL: Purchasing Items through our online paypal facility,Delivery has been included as general freight to all major capital Cities and most regional areas.Once your delivery address is provided it some case you will be notified of any extras freight charges that may apply .This will only be if a case of specialized or difficult delivery areas or situation is required .Delivery to your premise door ground floor easy access only. A 2.6 % fee is charged the purchase price to cover Paypal credit card fees.This is also included into the purchase price shown on your paypal viewing panel before proceeding.
Warranties: The equipment is covered by the manufacturers warranty and any terms and conditions that may apply under said warranty. Our manufacturers and suppliers will work hard to provide warranty service in an appropriate time frame. While some customers will request a replacement item or a full refund should there be a fault present at purchase the suppliers will invariably exercise their right to repair the item as covered under the warranty.
Retention of Title: All equipment remains the property of Macharlin PTY LTD trading as Catering Equipment Trade Centre until such time as payment has been effected in full and all monies have been duly cleared in the relevant bank account
Delivery & Ownership Terms : The purchaser acknowledges that the property in the goods shall not pass to the purchaser until the purchaser has paid all money due for the goods, and in the event of the purchaser default in the due observance or performance of these Trading Terms or any of them, all money paid by the customer by way of deposit shall be absolutely forfeited to the Sellers option.
Any agreement arising out of this request shall be deemed to have been entered into at the relevant place of execution and all monies payable hereunder shall be payable at the relevant office of Macharlin PTY LTD trading as Catering Equipment Trade Centre.
Default: Should I countermand this request or neglect or refuse to accept delivery of the goods or if I fail to sign any Hire Purchase or any Agreement to which my signature is required by the terms hereof, I shall forfeit all monies already paid hereunder and pay to the Company, not as a penalty but as a genuine pre-estimate of the damages sustained by the company in the procurement of or manufacture of the goods or any part thereof at my request, such further, sum as with the monies already paid by me is equal to the Deposit Payable and a further ten  per centum of the total Purchase Price thereby provided.
Damaged Goods – If an appliance is received and is faulty in any way, other than from transport damage, you should notify Macharlin PTY LTD trading as Catering Equipment Trade Centre or BPIM immediately by phone 1300 712 005 or email admin@CETC.com.au advising your contact name, address, phone and fax numbers, our invoice number and details of the fault.You have 48 hours from Supply to contact
With deliveries, please check all items before signing for them. Please do not sign for and accept deliveries if the goods are obviously damaged in transit. It is better to refuse delivery than to sign for damaged goods. You could also ask the driver to acknowledge and sign that the delivery was received damaged.
Return Policy: Goods returned for credit (other than damaged goods as listed above) will not be accepted unless prior arrangements have been made with Macharlin PTY LTD trading as Catering Equipment Trade Centre Items purchased through Macharlin PTY LTD trading as Catering Equipment Trade Centre are subject to the following conditions if you require to return the item. a) the item must be in its original condition, with no scratches or dents and preferably in its original packaging. b) the item must be disconnected from all services, i.e. plumbing & electrical, prior to arranging for the item to be collected. c) once the item has been returned to the supplier we will evaluate the refund on item a) d) in some cases 1 restocking fee from 15-25% will be charged to cover losses occurred in transportation or account admin fees.This is a charge that is passed on from restocking goods back to the supplier or bringing the goods back into the stock of Macharlin PTY LTD trading as Catering Equipment Trade Centre.
The equipment you have purchased is covered by the manufacturers warranty and any terms and conditions that may apply under said warranty. Our suppliers will work hard to provide warranty service in an appropriate time frame. While some customers will request a replacement item or a full refund should there be a fault present at purchase the suppliers will invariably exercise their right to repair the item as covered under the warranty.
All returned goods are subject to a minimum 15- 25% restocking fee, depending on what our suppliers charge, and will only be accepted if returned in original condition, in original packaging with all original instruction booklets, warranty cards and documents.
If the returned item has been used in any way it will be deemed to be second hand and no credit will be issued.
Macharlin PTY LTD trading as Catering Equipment Trade Centre will always try to work with our customers to achieve the best possible result.
Delivery Dates: All delivery dates as supplied on invoices are proposed only and are subject to stock availability. Undue delays are not the responsibility of our company.
Prices: Prices, as advertised on the websites BPIM and CETC are subject to alteration without notice.
Online Orders: Online orders are not confirmed until a representative of Macharlin PTY LTD trading as Catering Equipment Trade Centre has verbally approved with you that pricing, including delivery and the availability of the items[s] is correct. It is the responsibility of the customer to ensure that items listed for sale are correct and available prior to ordering. It is also the responsibility of the customer to ensure that the dimensions of the product are correct as listed and that the item will fit in the desired location and through all doors and access areas.
Acceptance: The placement of any order with Macharlin PTY LTD trading as Catering Equipment Trade Centre implies acceptance of the above conditions of sale.Please Contact us on : 1300 712 005 or email admin@CETC.com.au for any further queries .